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Development of Quality, Affordable Residential Property

Community Development

Community development is a process of developing or building up communities of men and women to enable empowerment, self-sufficiency and control over their environment.

One of the most important factors that determine the success of a Social Housing Institution is the creation of a sound relationship with its key stakeholder, the tenant, and how it manages this relationship. First Metro in conjunction with the University of Kwa-Zulu Natal is in the process of formulating Community Development Policy that will be rolled out in various projects. This would be a catalyst for ensuring that all energies are channeled to ensure the improvement of neighborhood precincts that would provide a safe and healthy environment.


  1. To improve Tenant-Landlord relations
  2. To engage the minds and energies of tenants towards finding solutions to a wide variety of social and economic issues
  3. To help in the eradication of poverty
  4. To promote gender equality
  5. To promote primary education
  6. To ensure environmental sustainability
  7. To introduce Youth Programs


Tenant Training

As part of ensuring the First Metro and the Tenants engage meaningfully in the critical role of providing accommodation, a comprehensive tenant training process is undertaken. The training highlights the rights and responsibilities of the Landlord and the Tenant in a manner that creates a basis of a sustainable relationship.

This relationship, which is commonly known as the Landlord Tenant relationship, is defined in a formal lease agreement. This information guide, which you should read thoroughly, gives answers to many questions that you may have. It covers: the roles, responsibilities and obligations of you the tenant and First Metro; the lease agreement, the procedures to follow; the tenants committee and other relevant information. A guide must be used regularly to empower yourself and ensure you get a good service from our company.

Mr Robert Sibiya from KZNDoHS handing out training certificates.